Census Support in Telford & Wrekin
If you require support to complete the census you can share your access code with family and trusted friends who can complete the census on your behalf.
During week commencing 8th March: every household will receive an information pack that includes your access code
Online Completion
Complete the census online using your access code. Online help is available at https://census.gov.uk/ including a Web Chat facility. The online census is compatible with Assistive technology for screen readers & magnifying technology
Telephone support
The National Contact Centre Helpline 0800 141 2021 provides 3 options:
Option 1: automated service to request a paper form using your access code
Option 2: listen to the answers of Frequently Asked Questions
Option 3: speak to an adviser
You can complete the census with a Telephone Capture service where you answers will be completed by an adviser
Ring 0800 587 2021 to use a translation service featuring 53 languages ( the census can only be completed in English or Welsh
There is a Text Relay service at 18001 0800 141 2021
You can order a large print census form from the Contact Centre
Telford & Wrekin Census Support Centres
Unfortunately due to Covid 19 it is not currently possible to visit the centres but they will provide telephone help and telephone completion support.
Hub on the Hill: 103-106 Southgate, Telford TF7 4HG
01952 898 052
9am-5pm
Park Lane: Park Lane, Telford, TF7 5QZ
01952 683 700
9am-5pm
